Terms and Conditions

Please note that as of 13 November 2023 these Terms and Conditions have been amended and the provisions of clause 1, 3 and 6 have been amended.

Deals4U+ and Deals4U Terms and Conditions

These terms and conditions govern the use of the Deals4U+ and Deals4U subscription service and related features (“the Subscription Service”).

The terms of this agreement (“Terms and Conditions”) govern the relationship between you, the billing service provider (MTN SA (Pty) Ltd and their respective affiliates) (“the Billing Partner”) and Thumbtribe Trading (Pty) Ltd (“Thumbtribe”) (and its respective affiliates) (collectively hereinafter “Us” or “We”) regarding your use of the Subscription Service.

Description of the Deals4u+ Subscription Service
1. The Subscriber will have access to the following features against payment of the subscription fee:
  1. Deals4U Plus & Deals 4U: an extensive range of Discounted products at Pick ‘n Pay stores in South Africa. The coupon code can be redeemed repeatedly, until the available deals have been depleted. Subscribers will also be provided with unlimited access to a catalogue of magazines from local and international content providers, which can be accessed via a web reader on a smartphone, tablet or PC.
2. The subscriber opts in by visiting https://deals4u.mtn.co.za/ or dialling *686*10350# (Daily Subscription) or dialling *686*10351# (Weekly Subscription) or dialling *686*10352# (Monthly Subscription) or dialling *686*10389# (Free Subscription) and confirming the subscription.
3. A subscription fee of R5 per day (where the subscriber has selected the daily billing option) or R20 per week (where the subscriber has selected the weekly billing option) or R30 per month (where the subscriber has selected the monthly billing option) or R0 per month (where the subscriber has selected Deals4U, the free option) is payable on a recurring basis for access to this Subscription Service.
4. The Subscription Service is offered on a promotional basis and may be withdrawn from the market or changed at any time and at the Billing Partner/ Thumbtribe’s discretion. Notwithstanding such withdrawal, vouchers issued as part of the Subscription Service remain valid until expiry.
5. The subscriber may cancel this service at any time without contractual penalty. If the subscriber does not cancel the service, it will endure on a daily basis until cancellation is received by the Billing Partner / Thumbtribe. Notwithstanding such cancellation, vouchers issued as part of the Subscription Service remain valid until expiry.
Duration and Termination
1. The Subscription Service will endure on a day-to-day basis from the start date until the Billing Partner / Thumbtribe in its sole and absolute discretion elects to discontinue the promotion. The subscriber may cancel at any time during this term, without penalty. The subscriber is responsible for ensuring that cancellation of the service is actioned in accordance with clause 4 below.
2. Should the subscriber incorrectly complete the cancellation process, the Billing Partner and Thumbtribe will not be liable for any additional costs or compensation due to the error.
3. The subscriber acknowledges that the Billing Partner / Thumbtribe may terminate this agreement by written notice, including email or SMS, and without liability in the event of the termination of its agreement with a Content Provider or an upstream licensee relevant to the provision of any connectivity service.
Payment and Terms
1. Where the subscriber has selected the daily billing option, a subscription fee of R5 per day will be deducted in full from the subscriber’s airtime balance on a daily basis from the date that the subscriber subscribes to the subscription service.
2. Where the subscriber has selected the weekly billing option, a subscription fee of R20 per week will be deducted in full from the subscriber’s airtime balance on a weekly basis from the date that the subscriber subscribes to the subscription service.
3. Where the subscriber has selected the monthly billing option, a subscription fee of R30 per month will be deducted in full from the subscriber’s airtime balance on a monthly basis from the date that the subscriber subscribes to the subscription service.
4. Where the subscriber has selected the free billing option, no subscription fee is taken from the subscriber.
How to Stop the Recurring Subscription
1. To cancel the service the subscriber should: dial *123#, reply 0 to Manage Subscriptions then reply 1 to View or cancel subscriptions, then follow the prompts on screen to select and cancel the Deals4U+ or Deals4U (Free) Subscription Service. The subscriber will receive an SMS notification confirming that the subscription has been successfully cancelled, or
2. Login to the subscriber’s existing Deals4U+ or Deals4U (Free) account at https://deals4u.mtn.co.za/ and use the menu links to navigate to the My Account page. Click the Unsubscribe button to cancel.
Customer Support
1. For MTN billing queries, dial 135 (free from your MTN SIM).
2. For any other queries related to the Subscription Service, dial 135 (free from your MTN SIM) or email subs@thumbtribe.biz.
Marketing, Notices, Disclaimer and Limitation of Liability
1. Thumbtribe is a member of WASPA and is bound by the WASPA Code of Conduct. Customers have the right to approach WASPA to lodge a complaint in accordance with the WASPA complaints procedure. Thumbtribe may be required to share information relating to a service or a customer with WASPA for the purpose of resolving a complaint. www.waspa.org.za
2. The Deals4U+ or Deals4U (Free) Subscription Service is a subscription service bundle, incorporating the Grocery Deals and Newsstand subscription services and Deals4U Plus deals, charged at R5 per day or R20 per week or R30 per month or free with the Deals4U subscription. By using the service you agree that you are 18 years or older and have the bill payers' (Deals4U+) permission. Compatible handsets only. To unsubscribe dial *123# (see clause 4. above). For help call 135 (see clause 5. above).
3. By using the service you agree to receive SMS alerts and promotional material relating to this and similar services. To opt out, visit the My Account page and update your communication preferences.
4. Service provided by Billing Partner and Thumbtribe, 4 Umvumvu Drive, Simbithi, 4390.
5. This service must not be used:
  1. to intentionally engage in illegal conduct,
  2. to knowingly create, store or disseminate any illegal content,
  3. to knowingly infringe copyright,
  4. to knowingly infringe any intellectual property rights, or
  5. to send spam or promote the sending of spam
6. We have the right to suspend or terminate the services of any customer who does not comply with these terms and conditions or any other related contractual obligations, and we have the right to take down any content (hosted as part of the service) that it considers illegal or for which it has received a take-down notice.
7. Thumbtribe and Billing Partner accept no liability for any loss or damage to the property or equipment of the subscriber arising out of the provision of the product.
8. Application for, use of and subscription of the product are at the sole risk of the subscriber or applicant.
9. The subscriber is solely responsible for all actions authenticated by credentials associated with their account(s).
10. Thumbtribe and Billing Partner accept no liability for any loss or damage suffered by subscribers as a result of unauthorised use of the subscriber’s credentials.
Protection of Personal Information and Direct Marketing
1. MTN and Thumbtribe are committed to protecting the subscriber’s privacy and ensuring that their personal information is protected in accordance with data protection legislation and regulation in South Africa, including but not limited to the Protection of Personal Information Act 4 of 2013 (POPIA). Without limiting the generality of this commitment, these parties will:
  1. Only collect personal information as is necessary to provide the Subscription Service, including offering other products and services that may be of interest.
  2. Only process collected personal information for this purpose.
  3. Only transfer personal information where required for the provision of the Service and only then where an agreement is in place with the transferee to ensure continued compliance with POPIA.
  4. Take industry standard measures to secure personal information in their possession.
  5. Delete personal information where it is no longer required.
  6. Otherwise only release personal information where under a legal obligation to do so.
2. The subscriber consents to the processing of his or her personal information as outlined above.
3. The subscriber shall familiarise himself or herself with the Customer Privacy and Notice available on the MTN Website.
For any coupons issued pertaining to Unilever products, the subsequent terms and conditions as stipulated by Unilever shall apply, including but not limited to Unilever offering other products and services that may be of interest to the subscriber:

Privacy Notice
#yourdataisyours
We know that you care about your personal data and how it is used, and we want you to trust that Unilever uses your personal data carefully. This Privacy Notice will help you understand what personal data we collect, why we collect it and what we do with it.
As you read our Notice, please keep in mind that it applies to Unilever South Africa Proprietary Limited and any company directly or indirectly owned, or controlling, or controlled by, or under common control with Unilever, joint ventures and franchises, that you may be interacting with or have a business relationship with (“Unilever”).
Please take a moment to familiarise yourself with our privacy practices and let us know if you have any questions by sending us an email at UnileverSA.privacy@unilever.com or submitting a request through the “Contact Us” form on our websites.
We have tried to keep this Notice as simple as possible, but if you’re not familiar with terms, such as cookies, IP addresses, and browsers, then please read about these key terms first.
You have the right to object to certain uses of your personal data including the use of your personal data for direct marketing. See what your rights are and how you can exercise them here.
In the interest of transparency, we want to let you know that from 29 August 2023 we are changing the way we operate consent to send marketing communications. What this means is that while Unilever remains the Controller of your information and you will still hear from the Brand you initially signed up to, you may also receive communications from other Unilever brands we think you may be interested in.
Who Is Collecting It?
Any personal data provided to or collected by Unilever is controlled by Unilever South Africa Proprietary Limited, the data controller.
This Privacy Notice applies to personal data collected by Unilever in connection with the services and products we offer.
This Privacy Notice also applies to Unilever’s marketing content, including offers and advertisements for Unilever products and services, which we (or a service provider acting on our behalf) send to you on third-party websites, platforms and applications based on your site usage information. These third-party websites generally have their own Privacy Notice and Terms and Conditions. We encourage you to read them before using those websites.
What Personal Data Is Being Collected?
Personal data means any information that can be used to identify directly or indirectly a specific individual.
You are not required to provide Unilever the personal data that we request, but if you choose not to do so, we may not be able to provide you with our products or services, or with a high quality of service or respond to any queries you may have.
We may collect personal data from a variety of sources. This includes:
• Personal data you give us directly,
• Personal data we collect automatically, and
• Personal data we collect from other sources.
Personal data means any information that can be used to identify directly or indirectly a specific individual. This definition includes personal data collected offline through our Consumer Engagement Centres, direct marketing campaigns, sweepstakes and competitions and online through our websites, applications and branded pages on third-party platforms and applications accessed or used through third-party platforms.
You may be asked to provide your personal data when you are in contact with us. Unilever South Africa Proprietary Limited companies may share your personal data with other Unilever Group companies and use it in a manner consistent with this Privacy Notice. We may also combine it with other information to improve our products, services, content, and advertising.
You are not required to provide Unilever the personal data that we request, but if you choose not to do so, we may not be able to provide you with our products or services, or with a high quality of service or respond to any queries you may have.
Ways in which we collect your personal data
We may collect personal data from a variety of sources. This includes:
· Personal data you give us directly. We collect data about how you use our services and products, such as the types of content you view or engage with, or the frequency and duration of your activities. We also collect personal data you provide us when you sign up for a marketing newsletter, complete a survey or register for an account to buy our products. In so doing, we may ask for personal data, such as your name, gender, date of birth, address, email address, telephone number or credit card details. Some Unilever brands may collect “special categories of personal data” about you with your explicit consent. For more information on the special categories of data we collect and how we use it, please refer to the relevant section below.
· Personal data we collect automatically. We also receive and store certain types of personal data whenever you interact with us online. For example, we use cookies and tracking technologies (to find out more, see our privacy key terms) to obtain personal data when your web browser accesses our websites or advertisements and other content served by or on behalf of Unilever on other websites. Your personal data is also collected when you search, buy, post, participate in a contest or questionnaire or communicate with our customer service teams. Examples of the types of personal data we collect include; IP address (to find out more see our privacy key terms), device ID, location data, computer and connection information such as browser type and version, time zone setting, browser plug-in types and versions, operating system, and purchase history – which Unilever sometimes aggregates with similar information from other consumers. During some of your internet browsing on Unilever’s websites we may also use software tools to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We may also collect technical information to help us identify your device for fraud prevention and diagnostic purposes.
· Personal data we collect from other sources. We collect personal data from other sources including our trusted partnerships with third-parties and where we operate Unilever accounts on third-party platforms: For example, when you use the “like” functionality on Facebook or the +1 functionality on Google+. Additionally, we receive information about you and other visitors’ interactions with our advertising to measure whether our advertising is relevant and successful. We also collect information about you and your activities from a third-party when we jointly offer services or products, or from third-party data enrichment providers (to find out more see our privacy key terms) who may deliver insights to Unilever about the personal data we hold.
When and why we collect “special categories of personal data”
Certain categories of personal data, such as race, ethnicity, religion, health, sexuality or biometric data are classified as “special personal information” and benefit from additional protection under the South African data protection legislation.
We limit the circumstances where we collect and process these special personal information.
Unilever sometimes collects data related to your health such as allergies, pregnancy or skin type to send you tailored ads and relevant promotions. Unilever only collects and uses this personal data where you have provided us with your consent for us to do so. In some instances, you may have requested services or products that do not directly involve the collection of any special personal information, but may imply or suggest your religion, health or other special personal information.
To illustrate circumstances where Unilever collects and processes special categories of data we have provided the following examples:
· Unilever collects personal data related to consumers’ allergies to provide consumers with ads and promotions for products which are relevant to their needs.
How do we protect children’s privacy?
We understand the importance of taking extra precautions to protect the privacy and safety of children using Unilever products and services.
Most of Unilever’s websites are designed and intended for use by adults. Where one of our websites is intended for use by a younger audience, we will obtain consent from the person with parental responsibility before we collect personal data where it is required by applicable laws and regulations (the age at which consent is necessary varies from Country to Country).
If you are a child under the age where parental consent is required in your Country, you should review the terms of this Privacy Notice with your parent or guardian to make sure you understand and accept them. If we discover that we have collected personal data from a child without consent from a parent or guardian where such consent should have been obtained, we will delete that personal data as soon as practical. Access to certain parts of the Unilever’s websites and/or eligibility to receive prizes, samples or other rewards are generally limited to users over a certain age.
We sometimes use your personal data to carry out age verification checks and enforce any such age restrictions.
What Purpose Do We Use Your Data For?
We collect, process and disclose your personal data only for specific and limited purposes. For example, to process your payments, to assess and handle any complaints, to develop and improve our products, services, communication methods and the functionality of our websites, to provide personalised products, communications and targeted advertising as well as product recommendations to you.
We also create profiles by analysing the information about your online surfing, searching and buying behaviour and your interactions with our brand communications by building segments (creating groups that have certain common characteristics) and by placing your personal data in one or more segments.
Additionally, Unilever processes your personal data also using automated means. An automated decision is a decision which is made solely by automatic means, where no humans are involved in the decision-making process related to your personal data.
We collect, process and disclose your personal data for the following purposes:
· To process your payments, if you purchase our products, to provide you with your order status, deal with your enquiries and requests, and assess and handle any complaints;
· To process and answer your inquiries or to contact you to answer your questions and/or requests;
· To develop and improve our products, services, communication methods and the functionality of our websites;
· For the purposes of competitions or promotions that you have entered;
· To communicate information to you and to manage your registration and/or subscription to our newsletter or other communications;
· To manage our everyday business needs regarding your participation in our contests, sweepstakes or promotional activities or request;
· To authenticate the identity of individuals contacting us by telephone, electronic means or otherwise;
· For internal training and quality assurance purposes;
· To understand and assess the interests, wants, and changing needs of consumers, to improve our website, our current products and services, and/or developing new products and services; and
· To provide personalised products, communications and targeted advertising as well as product recommendations to you.
When we collect and use your personal data for purposes mentioned above or for other purposes, we will inform you before or at the time of collection.
Where appropriate, we will ask for your consent to process the personal data. Where you have given consent for processing activities, you have the right to withdraw your consent at any time.
In some cases, we rely on legitimate interest for processing your personal data. A legitimate interest could exist for example, when you sign up for a loyalty scheme with one of our brands and we use the personal data collected to conduct data analytics to improve our products or services. This ground will only be used where it is necessary to achieve a legitimate interest, for example to assist in the performance of a contract, or to optimise a service, and does not outweigh your rights as an individual. This legal basis will only be relied upon where there is no less intrusive way to process your personal data. We can assure you that if legitimate interest is used as a ground for processing your personal data, we will keep a record of this and you have the right to ask for this information.
We process your personal data to perform a contract to which you are or will be a party. For example, we need to process your personal data to deliver a product or a service you bought, to allow you to take part in one of our competitions, or to send you samples that you have requested.
We also process your personal data when we have a legal obligation (e.g., tax or social security obligations) to perform such processing. For example, a court order or a subpoena may require us to process personal data for a particular purpose, or we may be compelled to process personal data to report suspicious transactions under the local anti-money laundering rules.
Profiling
Unilever uses your personal data to build profiles. We create profiles by analysing the information about your online surfing, searching and buying behaviour and your interactions with our brand communications by building segments (creating groups that have certain common characteristics) and by placing your personal data in one or more segments. These segments are used by Unilever to personalise the website and our communications to you (such as showing relevant content to you when you visit our site or in a newsletter to you), and to display relevant offers and advertisements from the Unilever brands on the Unilever sites, and via third-party websites. The segments can also be used for third-party campaigns on the Unilever sites. Unilever profiles your data where you have provided consent for us to do so; for example, accepting the setting of cookies on your browser online or signing up for email newsletters from one of our brands.
You can withdraw your consent to prevent your personal data being used this way at any time using the manage cookies section of our Cookie Notice or unsubscribing to the use of your email address if you have logged into one of our websites or signed up to any marketing newsletters.
By way of example –
• Unilever collects data, with your consent, from:
◦ Our websites about what you view and the way you interact with our content;
◦ Our digital display advertising that we serve to you on social platforms and other publisher’s websites; and
◦ Forms you fill in online and send to us about what your interests are.
• We also track the products you buy when you click on one of our display adverts and go on to purchase something from a selection of our retail partners.
• If you have asked to receive emails or SMS communications from us, we track whether you open, read or click on the content to see what you are interested in so that we can give you more content that we think you are more likely to enjoy.
• We use this data to profile your likes and dislikes.  For instance, if we see that you are regularly viewing Vegan recipes on our “Recipedia” website, and you have opted in to receiving emails from us, we might give you an update on the new Vegan recipes that have just hit the site for your interest, or we may tailor our web content when you visit towards things we think you’ll be most interested in.
• Based on this profile information, we may also give you advertising that we think you will like and want to see as you view content from us or from our network of publishers that we advertise with.  Sometimes, with your consent, we may use your current location to serve advertising to you that is to do with promotions or events that are happening nearby that we think you might be interested in.
• We may also use information you have provided to selected third-parties and consented to be shared, like your age, gender, life stage, lifestyle and wider interests to identify people who we think will have similar interests to you and who we believe will be interested in similar advertising.
Automated decision-making
In some instances, Unilever processes your personal data using automated means. An automated decision is a decision which is made solely by automatic means, where no humans are involved in the decision-making process related to your personal data. For example:
· Unilever uses game simulations of science-based behavioural assessments and data science techniques to assess prospective employees. Candidates are required to play a set of games and the behavioural patterns exhibited during gameplay are assessed by a Unilever customised algorithm to predict the candidate’s potential for a specific role. This algorithm is regularly tested to ensure it remains fair, effective and unbiased.
We will not make decisions based solely on automated decision making that have significant impact on you. If we do so we notify you and provide you with clear information about our decision to rely on automated processing to make our decision and our lawful basis for doing so. For example, Unilever processes your personal data using automated means only if it is necessary for the entering into or the performance of a contract with you, or when you have given your explicit consent.
You have the right not to be subject to a decision which is based solely on automated processing and which produces legal or other significant effects on you. In particular, you have the right:
· to obtain human intervention;
· to express your point of view;
· to obtain an explanation of the decision reached after an assessment; and
· to challenge such a decision.
Who Will It Be Shared With?
As part of the Unilever Group, a global business, Unilever South Africa Proprietary Limited shares your personal data within the Unilever Group and with selected third-parties in the following circumstances:
• Third-party service providers. In order to carry out your requests, respond to your inquiries, fulfil your orders, honour coupons, provide you with samples, enable you to participate in sweepstakes or make various other features, services and materials available to you through our websites we share your personal data with third-party service providers that perform functions on our behalf, such as companies that: host or operate Unilever’s websites, process payments, analyse data, provide customer service, postal or delivery services, and sponsors or other third-parties that participate in or administer our promotions. They have access to personal data needed to perform their functions but may not use it for other purposes. Further, they must process this personal data in accordance with this Privacy Notice and as permitted by applicable data protection laws and regulations.
• Other third-parties. Your personal data will also be used by us or shared with our sponsors, advertisers, advertising networks, advertising servers, social media networks, and analytics companies or other third-parties in connection with marketing, promotional, data enrichment (to find out more about our privacy key terms follow the link) and other offers, as well as product information.
• Business transfers. Your personal data will be used by us or shared with the Unilever Group, primarily for business and operational purposes. As Unilever Group continues to develop the business, it may sell or purchase assets, subsidiaries or business units. In such transactions, your personal data generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, you consent otherwise). If another entity acquires us, our businesses or substantially all or part of our assets, or assets related to Unilever’s websites, your personal data will be disclosed to such entity as part of the due diligence process and will be transferred to such entity as one of the transferred assets. Also, if any bankruptcy or reorganization proceeding is brought by or against us, all such personal data will be considered an asset of ours and as such it is possible they will be sold or transferred to third-parties.
• Legal disclosure. We may transfer and disclose your personal data to third-parties:
◦ To comply with a legal obligation;
◦ When we believe in good faith that an applicable law requires it;
◦ At the request of governmental authorities conducting an investigation;
◦ To verify or enforce our “Terms of Use” or other applicable policies;
◦ To detect and protect against fraud, or any technical or security vulnerabilities;
◦ To respond to an emergency; or otherwise
◦ To protect the rights, property, safety, or security of third-parties, visitors to Unilever’s websites, Unilever or the public.
International data transfers
Unilever shares personal data within the Unilever Group or with third-parties for purposes described in this Privacy Notice.
Unilever will only send personal data collected within a restricted legal framework, such as e.g. the European Economic Area (EEA) or Asian Pacific Economic Cooperation (APEC), to countries which do not have data protection laws that are considered to provide appropriate levels of protection in the restricted legal framework in circumstances such as:
· To follow your instructions;
· To comply with a legal duty; or
· To work with our agents and advisers who we use to help run our business and services.
If we do transfer personal data to outside of the restricted legal framework, Unilever will make sure that it is protected in the same way as if it was being used in that restricted legal framework. We’ll use one of the following safeguards:
· Transfer to another Country whose privacy legislation ensures an adequate level of protection of personal data similar or equivalent to the country it was collected in;
Put in place a contract with the third-party that means they must protect personal data to the same standards as in the country the data was collected in.
How Do We Protect Your Personal Data?
Unilever takes the security of your personal data very seriously. We take every effort to protect your personal data from misuse, interference, loss, unauthorised access, modification or disclosure.
Our measures include implementing appropriate access controls, investing in the latest Information Security Capabilities to protect the IT environments we leverage, and ensuring we encrypt, pseudonymise, and anonymise personal data wherever possible.
Access to your personal data is only permitted among our employees and agents on a need-to-know basis and subject to strict contractual confidentiality obligations when processed by third-parties.
How Long Do We Keep Your Personal Data For?
We will keep your personal data for as long as we need it for the purpose it is being processed for. For example, where you make a purchase online with us we will keep the data related to your purchase, so we can perform the specific contract you have entered and after that, we will keep the personal data for a period which enables us to handle or respond to any complaints, queries or concerns relating to the purchase.
Your data may also be retained so that we can continue to improve your experience with us and to ensure that you receive any loyalty rewards which are due to you.
We retain the identifiable data we collect directly for targeting purposes for as little time as possible, after which we employ measures to permanently delete it.
We will actively review the personal data we hold and delete it securely, or in some cases anonymise it, when there is no longer a legal, business or consumer need for it to be retained.
What Are Your Rights?
Your rights in relation to your personal data how it is processed. You can exercise these rights at any point. We have provided an overview of these rights below together with what this entails for you. You can exercise your rights by sending an email to unileversa.privacy@unilever.com or submitting a request through the “Contact Us” form on our websites.
Where we process your personal data, you have a number of rights over how the data is processed and can exercise these rights at any point. We have provided an overview of these rights below together with what this entails for you. You can exercise your rights by sending an email to unileversa.privacy@unilever.com or submitting a request through the “Contact Us” form on our websites.
• The right to be informed. You have the right to be provided with clear, transparent and easily understandable information about how we use your personal data and your rights. Therefore, we’re providing you with the information in this Notice.
• The right to access and rectification. You have the right to access, correct or update your personal data at any time. We understand the importance of this and should you want to exercise your rights, please contact us.
• The right to restrict processing. Under certain circumstances, you have the right to restrict the processing of your personal data.
• The right to object. Under certain circumstances, you have the right to object to certain types of processing, including processing for direct marketing (i.e., receiving emails from us notifying you or being contacted with varying potential opportunities).
• The right to lodge a complaint with a Supervisory Authority. You have the right to lodge a complaint directly with the Information Regulator at POPIAComplaints@inforegulator.org.za about how we process your personal data.
• The right to withdraw consent. If you have given your consent to anything we do with your personal data (i.e., we rely on consent as a legal basis for processing your personal data), you have the right to withdraw your consent at any time (although if you do so, it does not mean that anything we have done with your personal data with your consent up to that point is unlawful). You can withdraw your consent to the processing of your personal data at any time by contacting us with the details provided below.
• Rights related to automated decision-making. You have the right not to be subject to a decision which is based solely on automated processing and which produces legal or other significant effects on you. In particular, you have the right:
◦ to obtain human intervention;
◦ to express your point of view;
◦ to obtain an explanation of the decision reached after an assessment; and
◦ to challenge such a decision.
Further information and advice about your rights can be obtained from the Information Regulator:
Physical Address: JD House, 27 Stiemens Street, Braamfontein, Johannesburg
Email: enquiries@justice.gov.za
Website: http://www.justice.gov.za/inforeg/index.html
How Do You Contact Unilever?
Unilever nominated an Information Officer who can be contact at Unilever 15 Nollsworth Crescent, Nollsworth Park, La Lucia Ridge Office Estate, La Lucia, 4051, or by email at UnileverSA.privacy@unilever.com.
If you have any questions or concerns about Unilever’s Privacy Notice or data processing or if you would like to make a complaint about a possible breach of local privacy laws, please do so by sending an email at UnileverSA.privacy@unilever.com or submitting a request through the “Contact Us” form on our websites.
How Do We Keep This Notice Up To Date?
We will update this Privacy Notice when necessary to reflect customer feedback and changes in our products and services. When we post changes to this statement, we will revise the “last updated” date at the top of this Notice. If the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Privacy Notice changes). We will also keep prior versions of this Privacy Notice in an archive for your review.
We will not reduce your rights under this Privacy Notice without your consent.
Additional Privacy Terms or Notices
In addition to this Privacy Notice, there may be specific campaigns or promotions which will be governed by additional privacy terms or notices. We encourage you to read these additional terms or notices before participating in any such campaigns or promotions as you will be required to comply with them if you participate. Any additional privacy terms or notices will be made prominently available to you.
Last updated Nov 2021

MTN Deals 4U Competition Terms and Conditions 2024
NOTE:

The following Terms and Conditions contain assumptions of risk and/or liability by Customers and limit and exclude liabilities, obligations and legal responsibilities which Mobile Telephone Networks Proprietary Limited (“MTN”) and Thumbtribe (Proprietary Limited (“Thumbtribe”) together referred to as (“the Parties”) will have towards Customers and other persons.
These Terms and Conditions also limit and exclude Customers rights and remedies against MTN and place various risks, liabilities, obligations and legal responsibilities on the Customer.
These Terms and Conditions may result in Customers being responsible for paying additional costs and amounts and MTN may also have claims and other rights against the Customer.
To the extent that the Terms and Conditions or any goods or services provided under the Terms and Conditions are governed by the Consumer Protection Act, 2008 (the "Consumer Protection Act"), no provision of the Terms are intended to contravene the applicable provisions of the Consumer Protection Act, and therefore all provisions of the Terms and Conditions must be treated as being qualified, to the extent necessary, to ensure that the applicable provisions of the Consumer Protection Act are complied with.
The Customer must read these Terms and Conditions. The use of this product/service will constitute as agreement to comply with these Terms and Conditions.
Please pay special attention to all the clauses. Please note that these Terms and Conditions must be read together with the standard MTN Internet product and service Terms and Conditions.
Introduction
1. The Parties will offer customers who subscribe to MTN Deals 4U and MTN Deals 4U+, a chance to win some exciting prizes. The value of the prizes are up to R40 000 worth of Grocery vouchers. The customer will be required to purchase the product from one of the following recognised retailers: Makro, Spar, Shoprite, Checkers, Woolworths or PnP (“the Competition Offer”).
Duration
1. The Competition shall commence on 1 August 2024 and will end on 31 August 2024. No entries received after 23:59 on 31 August 2024 will be considered.
2. The parties may, in their sole and absolute discretion, amend or withdraw the competition without notice to entrants. The entrant must visit the following sites for notices, updates and/or changes to the competition: https://deals4u.mtn.co.za/
Who may enter?
1. The Competition is only open to people 18 years and older.
2. This Competition is limited to residents of South Africa.
3. The following people shall not be eligible to participate in this Competition:
  1. Directors, members, partners, promotional and advertising agents, merchandisers, employees or consultants of the Parties.
  2. People who are not legal residents and/or legal citizens of the Republic of South Africa.
  3. Spouse, life partner, parent, child, brother, sister, business partner or associate of any of the persons specified in clause 3.3.1. above.
4. The Competition entrant must be a natural person.
How to enter
1. Participants are required to subscribe to the MTN Deals 4U and MTN Deals 4U+ through the One Pin entry mechanism, AVM mechanism, MTN play or No funds, CVM, social media or web.
2. The subscriber opts in by visiting https://deals4u.mtn.co.za/ or dialling *686*10350# or *686*10351# or *686*10352# and confirming the subscription. Subscription for Deals 4U is free. A subscription fee of R5 per day or R20 a week or R30 a month for Deals 4U+ is payable on a recurring basis for access to discounted deals and to be eligible to participate in the competition. Participants are to dial *123# to unsubscribe.
3. Participants are required to spin the wheel as the entry mechanism and stand a chance to win one of the allocated prizes.
4. In order to win the participant must be an active subscriber for 5 days from date of subscribing and must be subscribed at the time of the draw.
5. Winners will be determined by a pre-set algorithm in the Excel randomiser program. The number will be drawn after randomising 7 times.
6. Thumbtribe will ensure that the draw is captured on video & the video is submitted to MTN for record keeping purposes.
The Prize
1. Total value of prize giveaway is up to R40 000. R5000 – R10 000 will be given away each week – to a max R10 000 a week, across MTN Deals 4U, MTN Deals 4U+ and Grocery Deals.
2. Winners will receive SMS notification of the prize they have won on the subscribed cellular phone number used to enter the competition.
General
1. The judges’ decision is final, and no correspondence will be entered into.
2. The prize is not transferable, and no substitution or cash redemption of the prize is permitted. The prize will not be handed/awarded to a third party, but only to the verified prize winner above.
3. Entrants are only eligible to win 1 (one) prize.
4. The organisers of the Competition reserve the right, at their sole discretion, to substitute the prize with any other prize of comparable or greater commercial value for whatever reason.
5. Participants may be required to take part in publicity campaigns for broadcast or publishing purposes. Participants shall at all times be entitled to decline the above request. Participants that take part in any publicity will not be entitled to any payment or other remuneration for such publicity or otherwise and consent to the use of their image and other relevant personal information for the purposes of publicity for MTN Deals 4U and MTN Deals 4U+. All publicity and other materials will be the sole property of the Parties.
6. Nothing in these Rules is intended to, or must be understood to, unlawfully restrict, limit or avoid any rights or obligations, as the case may be, created for either the participant, the Parties and partnering agencies in terms of the Consumer Protection Act, 68 of 2008 ("the CPA").
7. All participants participate entirely at their own risk. By reading and accepting these Rules, each participant gives consent to these risks and hereby indemnify and hold the Parties, their directors, employees, agents and contractors of any and all liability pertaining to any damage, cost, injuries and losses of whatever nature sustained as a result of their participation in the Competition and related events and activities, save where such damage, cost, injuries and losses are sustained as a result of the gross negligence or wilful misconduct of any of the Parties.
8. The Parties, their directors, employees, contractors, agents and distributors accept no responsibility and they will not, in any circumstances, be liable to compensate the participants, or accept any liability for any inability by the participant to use the prize in part or at all.
9. The Parties, their directors, employees, contractors, agents and distributors, are not responsible for any misrepresentation (whether written or verbal) in respect of any prize nor in respect of any warranties or undertakings given in writing by any person other than the Parties.
10. The organisers of the Competition reserve the right to terminate or extend the Competition at any time. In the event of such termination or extension, all Participants agree to waive (give up) any rights that they may have in terms of the Competition and acknowledge that they will have no recourse against the Parties.
11. Participants undertake to expeditiously do all things necessary to enable the Parties to comply with their obligations under the CPA (if applicable) including, but not limited to providing such personal information as may be required in order to facilitate handing over the prize to the participant. Should any participant refuse or be unable to comply with this requirement, the participant shall be deemed to have forfeited the prize.
12. Notwithstanding anything to the contrary contained in these Rules, the organisers of the competition reserve the right to amend, modify, change, postpone suspend or cancel this Competition, the Rules and any prize (which has not yet been allocated), or any aspect thereof, on notice, for any reason which the Parties deem necessary.
13. For further information or enquiries please email our consumer services on 135 for help.

Terms & Conditions